Previous incidents

January 2025
Jan 25, 2025
1 incident

Short Maintenance - node3.reliabecloud.com

Resolved Jan 25 at 10:28am UTC

We will be issuing a reboot to node3.reliabecloud.com

(RANGE - 91.102.166.121 to 135)

We expect a downtime of 10-15 minutes.
December 2024
Dec 07, 2024
1 incident

Upgrading the Pilot Portal

Degraded

Resolved Dec 20 at 04:33am UTC

We have successfully upgraded the control panel. Thank you for your co-operation.

4 previous updates
November 2024
Nov 19, 2024
1 incident

Netherlands Power Outage

Resolved Nov 19 at 02:59pm UTC

We identified the issue with the Netherlands facility, which was a result of a city-wide power outage. However, the backup generator failed in the same incident, causing total downtime across the facility.

The reported issue has already been resolved by the data centre team. We are closely working with the data centre to prevent this issue from happening again.